Connect with your customers
faster and smarter
Manage email, chat, and voice conversations in one unified inbox. Powered by AI Assist and Bot—answer customer questions instantly with your knowledge base.
Everything you need for customer support
AI-powered features to handle support at scale
Email Integration
Connect Gmail, Outlook, and other email providers. Reply to customers directly from Connect.
Chat Widget
Embed a customizable chat widget on your website. Branded with your colors and logo.
AI Assist & Bot
Let AI answer customer questions based on your knowledge base. Available on Growth plan.
Voice Support
Launch voice conversations powered by Vapi AI. Coming soon on Growth plan.
Team Management
Invite team members with role-based access. Scale your support team easily.
Knowledge Base
Upload documents, PDFs, and articles. Train your AI on your company's knowledge.
Enterprise Security
GDPR compliant with AES-256 encryption, secure audit logs, and EU data hosting.
Get set up in 3 steps
From setup to first customer support in minutes
Connect your channels
Link your email, add a chat widget to your website, or both. Your choice.
Build your knowledge base
Upload FAQs, documentation, and help articles. Train AI on your company knowledge.
Enable AI support
Turn on AI Assist to auto-draft responses, or AI Bot for fully autonomous replies.
Built for teams that support customers
Whether you're a SaaS company or a service business
SaaS Companies
Reduce support costs by 40%+ with AI-powered customer support. Eliminate repetitive questions and focus your team on complex issues.
E-Commerce Businesses
Handle order inquiries, returns, and product questions 24/7 with AI Assist. Improve customer satisfaction and repeat purchases.
Agencies & Consultants
Provide client support faster. Use CRM integration for seamless workflow. No more missed emails.
Tech Companies
API-first architecture. Enterprise features. Scale from startup to IPO-ready company.
Service Providers
Booking confirmations, reminders, and FAQ automation. Let AI handle the routine tasks.
Startups
Pay per usage. Start free. Grow without paying for unused seats. Perfect for early-stage companies.
Simple, transparent pricing
Start with Starter, upgrade to Growth as you scale. Everything you need to manage customer conversations.
🟢 Starter
ENTRY PLANPerfect for teams getting started with customer support automation
🔵 Growth
For teams scaling their support operations with advanced automation
All plans include 14-day free trial. No credit card required.
📌 Add-Ons Available in Dashboard:
Need something custom? Contact our sales team
Built by support teams, for support teams
Connect brings together everything you need to deliver world-class customer support
Unified Inbox
Email, chat, and voice in one place. Never miss a customer message again. Switch between channels without context loss.
AI-Powered Responses
AI Assist drafts replies. AI Bot sends them automatically. Both learn from your knowledge base to stay accurate.
Team Collaboration
Assign conversations, add internal notes, and handle escalations. Role-based access keeps your team on track.
Knowledge Base
Upload your docs once. AI learns from them instantly. Every response stays grounded in your actual company knowledge.
Real-time Analytics
Response times, resolution rates, customer satisfaction. See at a glance how your team is performing.
Enterprise Ready
GDPR compliant with AES-256 encryption and EU data hosting. Scale from startup to enterprise with confidence.
Frequently asked questions
Everything you need to know about Connect
What is Connect and how does it help my team?â–¼
Connect is an all-in-one customer support platform that centralizes email, chat, and voice conversations. It uses AI Assist and AI Bot to automatically answer customer questions based on your knowledge base, reducing support workload and response time.
What channels can I integrate with Connect?â–¼
Connect supports Gmail, Outlook, and other email providers for email support. You can embed chat widgets on your website with full customization. Voice support via Vapi is available on Growth plan.
How does the AI Assist vs AI Bot differ?â–¼
AI Assist auto-drafts responses based on your knowledge base for human review. AI Bot can autonomously send replies without human approval. AI Bot is available on Growth plan only.
Can I train the AI with my own knowledge?â–¼
Yes! Upload PDFs, documentation, FAQs, and articles. The AI learns from your content and provides accurate answers. Free plan includes 3 sources, Starter includes 10, and Growth includes 25.
What happens when I reach my AI message limit?â–¼
Free plan has 100 messages/month, Starter has 3,000, and Growth has 12,000. Once you reach your limit, new messages won't trigger AI responses. Upgrade to a higher plan anytime.
Can I remove the Connect branding?â–¼
Yes, branding removal is available on the Growth plan. Free and Starter plans show Connect branding on the widget.
Is Connect GDPR compliant?â–¼
Yes, Connect is fully GDPR compliant with data encryption, audit logs, and compliance certifications. We also support data deletion and export requests.
How many team members can I invite?â–¼
Free plan allows 2 members, Starter allows 5, and Growth allows 15. Team members have role-based access (admin, agent, viewer).
Ready to streamline your customer support?
Join hundreds of support teams managing thousands of conversations every month.
Trusted & Compliant
Enterprise-grade security and compliance built into every layer
GDPR Compliant
Full compliance with EU data protection regulations
AES-256 Encryption
Military-grade encryption for data at rest and in transit
ISO 27001 Ready
Security controls designed to meet ISO standards
EU Data Hosting
Data stored exclusively in EU West data centers